Privacy Policy

Effective Date: 25/02/2025

EcoCleaners ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Personal Information

We collect personal contact information, such as your name, email address, and telephone number. This information is collected solely for the purpose of contacting you regarding our cleaning services.

2. Use of Personal Information

The personal information we collect is used exclusively to communicate with you about our services, including scheduling appointments, sending service updates, and responding to your inquiries. We do not use your information for any other purpose.

3. Disclosure of Personal Information

We do not share, sell, or disclose your personal information to any third party. Access to your information is strictly limited to our authorised staff who require it to provide our services to you.

4. Data Retention and Deletion

Your personal information is retained only as long as it is necessary to fulfill the purposes for which it was collected or as required by law. Once your information is no longer needed, it will be securely deleted from our files.

5. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Our security measures include appropriate physical, electronic, and managerial procedures.

6. Access and Correction

You have the right to access and correct any personal information we hold about you. If you wish to review or update your details, please contact us using the information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights under Australian privacy law, please contact us at:

EcoCleaners

20 Rocks Rd, New Norfolk, TAS 7140

Email: admin@theecocleaners.com.au

Phone: 0448 447 000

By using our website, you acknowledge that you have read and understood this Privacy Policy and consent to our collection and use of your personal information as described above.